Privacy Policy

1. Introduction

Medusa Official Products (“Medusa,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or place an order.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Full name
Business name (for wholesale clients)
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)

B. Non-Personal Information

IP address
Browser type
Device information
Website usage data (cookies & analytics)

3. How We Use Your Information

We use collected information to:

Process and fulfill orders
Respond to inquiries
Provide wholesale support
Improve our website and services
Send business-related communications
Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies to:

Enhance user experience
Analyze traffic and website performance
Store user preferences

Users can disable cookies in browser settings, though this may affect site functionality.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online transmission method is 100% secure.

6. Third-Party Services

We may use third-party services such as:

Payment processors
Shipping partners
Analytics providers

These providers have their own privacy policies governing data usage.

7. Age Restriction

Our products are strictly intended for adults of legal smoking age in their jurisdiction. We do not knowingly collect data from individuals under the legal age.

8. Your Rights

Depending on your region, you may have the right to:

Access your personal data
Request correction
Request deletion
Withdraw consent

To exercise your rights, contact us at: [Insert Contact Email]

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.